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DDIS How To and FAQs

DDIS How To

  • How do I register as a DDIS user?
  • How do I find my user name/password?
  • Where do I get IT related DDIS support?
  • How do I submit a DDIS sample?
  • How do I retrieve my sample?
  • How do I make diagnosis or identification?
  • How do I find samples I have submitted or diagnosed?
  • How do I search DDIS samples?
  • How do I update my account information?
  • What's the maximum file size I can upload to the DDIS server?
  • How do I reduce the size of an image file?
  • How do I make changes for a submitted sample?
  • How do I change a sample from "Public" to "Private" or vice versa?

DDIS FAQs

  • What is DDIS and is DDIS a part of SPDN/NPDN?
  • Does DDIS support iPad, iPhone or Android phones?
  • Why can't I just attach a digital picture to e-mail and send it?
  • I don't have a microscope. DDIS won't do me any good, will it?
  • Why do I have to fill out so much information on the sample form?
  • Who are DDIS users?
  • Who can receive my sample?
  • How can I tell whether my sample has gone to the specialist?
  • What if I want to share a sample or a response with another agent?
  • How many images should I submit?
  • Does DDIS allow extension clientele in Florida to submit a sample?